How we treat your information given to us
When ordering from our website, you will be asked to give your information such as your name, where you live, your email address and information about your credit card. We will describe how we work with the information that we collect, as follows.
The core value in everything we do is to treat our customers the way we want to be treated – always. That is also applied to the way we handle information given to us.
What information do we collect?
Equestrian Stockholm only collects personal data that you personally gives us when ordering a product from us.
We collect the following information:
- Name and address
- Phone number
- Invoicing information
- Email address
- Payment information
We at Equestrian Stockholm have always considered the safe and secure processing of your personal data a top priority. Our goal is to diligently follow all the rules and regulations regarding the protection of your personal data. This policy outline is designed to help you in a variety of ways; such as clarifying which information we gather and how that information is used. You’re always welcome to contact us with any questions or concerns regarding the processing of your information.
In order to analyze and improve our services the following information is being treated:
-Purchase and user generated data
-Technical data about devices
-Information regarding your activity on our website
Equestrian Stockholm with organization number 559019-2547 is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law.
Who do we share this data with?
Delivery Service Providers
In order to fulfill the purposes of our processing of your personal information, we share your personal data with companies providing services to us, for ex: to process the sending and delivery of your items or providing certain systems. These companies can only process your personal information according to our explicit instructions and cannot use your information for any other reason.
Equestrian Stockholm share your personal data with carefully chosen external IT partners that we use for delivering our services.
Payment Service Providers
In order to manage payments via the site, we use various payment services. The payment service provider is responsible for their own handling of your personal information and has separate conditions which apply for them. Information regarding their conditions and handling of your personal data can be found when you choose which payment method to use on the site.
How do we use the information given to us?
We use the data to expedite your order. We use your email address to be able to send information to you. If you no longer wish to get the information you can easily unsubscribe using a link in the message.
We keep the information for as long as it take to finish the order and maximum 2 years.
VIP-customers receives our newsletter where you get exclusive discounts, opportunity to take part in competitions and news. If you no longer wish to receive these emails you can unsubscribe using the link in the email.
Erasing your information from our database
You are always welcome to contact us via email if you would like to know more about how we work with your personal data or ask to have the information stored deleted.